How to use the Microsoft Authenticator app

1. The authenticator app is a secure and convenient way to prove who you are.

2. You can use the Authenticator app as a way to sign in if you forget your password.

3. You can use the app to back up and restore all your other account credentials.

4. You can also use the Microsoft Authenticator to sign in to your non-Microsoft accounts.

1. Download & install the Microsoft Authenticator app to your mobile device.

2. Sign in to your account security dashboard.

3. Select Add a new way to sign in or verify and choose Use an app.

4. If you’ve already installed the app, select Next to display a QR code appear on the screen.

5. In the authenticator app, select [three dots] then + Add account.

6. Choose the account type and select Scan a QR code.

7. Scan the code shown on the screen in step 4.

8. Select Finish on the PC to complete the setup.

The Microsoft Authenticator app backs up your account credentials and related app settings, such as the order of your accounts, to the cloud. 

Turn on cloud backup:

1. Select Settings > Backup and then turn on Cloud or iCloud backup.

To recover your information:

1. Open the Microsoft Authenticator app on your mobile device and select Begin recovery.

2. Sign in to your recovery account using the personal Microsoft account you used during the backup process. Your account credentials are recovered to the new device.