Microsoft Store doesn't open
If you're having trouble launching Microsoft Store, here are some things to try:
-
Reset the Microsoft Store cache: Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.
Note: A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically.
-
Make sure Windows has the latest update.
Note: If your Windows 10 version is lower than 15063, you’ll need to update Windows or go to www.microsoft.com/store. To check your Windows version, look here for OS Build.
-
Check your time and location settings.